Important Notice
Professional security system installation is required for this product. While we pride ourselves on providing high-quality customer service and support, we do not offer technical support, troubleshooting, or configuration advice for this product. By purchasing this product, the buyer acknowledges that they are responsible for sourcing their own professional installation and that no technical advisory service is provided by the seller.
Proper installation ensures that your equipment operates at peak efficiency and remains within the legal requirements for UK buildings and insurance policies. Unauthorised DIY attempts at a security system installation on professional-grade hardware can lead to costly repairs and may compromise your home or business insurance coverage. It will also void any chance of returning the product if it is found to be damaged.
The Hub 2 is built on the 868MHz radio frequency, the gold standard for security devices across Europe. This ensures that signals between the hub and its sensors are stable, long-range, and highly resistant to interference.
For the modern homeowner, connectivity is king. The Hub 2 offers a triple-threat of communication options:
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Dual-Band Wi-Fi & Ethernet: Ensures a constant connection to your home network.
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Mobile Redundancy: With support for dual SIM cards, the system can failover to 4G/GPRS networks, meaning your home stays protected even if the local broadband goes down during a storm or maintenance.
Security at Scale
Whether you are securing a city apartment or a sprawling detached home in the countryside, the AirShield Hub 2 scales to your needs. It supports up to 128 wireless peripherals, including PIR detectors, door sensors, smoke alarms, and water leak detectors.
This level of expansion allows for a truly bespoke security ecosystem. You can manage everything through the DMSS app, receiving real-time push notifications directly to your smartphone if a sensor is triggered.
• Supports alarm video verification through integration of the IPC with the hub.
• Images can be remotely and quickly transferred from the PIR-Cam to the device.
• Supports wired and AP network configuration methods, which makes it easier to add the hub to apps and to switch to the hub's network.
• Supports multi-network redundancy for Ethernet and Wi-Fi to ensure the network remains stable and reliable.
• Supports two-way communication and frequency hopping to make communication with wireless peripherals stable and reliable.
• Features cloud update. You can also remotely update the device and wireless peripherals on the mobile app.
• Offers a dual backup system, and uses auto recovery when an update fails.
Download data sheet or view specs below.
| Specifications: | |
|---|---|
| Model Number | DA-ARC3800H-W2-868 |
| Wireless Zone | 150-channel wireless peripherals (6 sirens, 64 wireless keyfobs) |
| Network Port | 1 RJ-45, 10 Mbps/100 Mbps Ethernet port. |
| Network Mode | Ethernet and Wi-Fi |
| Storage Battery | One built-in 4,750 mah rechargeable lithium battery. |
| Video & Audio | |
| Video Input | 8-ch IPC, which only supports the upload of alarm videos. |
| Audio Output | 1 channel |
| Volume Control | Yes |
| Voice Bradcast | Telephone and local speaker |
| Function | |
| Indicator Light | The indicator indicates the status of alarms, arming and disarming, the network connection and device failure. |
| Button | Includes a reset button, voltage button and AP switch button. |
| Video Linkage | Yes |
| Offline Cache | Stores up to 50 alarm messages. |
| Arm and Disarm | App, keyboard, remote control, card, scheduled arming and disarming. |
| Remote Update | Cloud update |
| Low Battery Detection | Yes |
| Tamper | Yes |
| User Management |
33 app users (31 general users, 1 admin user and 1installer) and 32 keypad users
|
| Logs | Up to 5, 000 entries |
| Transmission Protocol | SIA, SoftGuard |
| Wireless | |
| Carrier Frequency | 868.0 MHz–868.6 MHz |
| Transmitter Power (EIRP) | Limit 25 mW |
| Communication Mechanism | Two-way |
| Frequency Hopping | Yes |
| Encryption Mode | AES128 |
| General | |
| Language | English |
| Power Supply | 100–240 VAC, 50/60 Hz |
| Standby Time |
The battery lasts up to 12 hours when it is fully charged and is within the following conditions: It is connected to the Wi-Fi, its ID is connected to the alarm receiving center, the heartbeat interval is 1,800 seconds, and it is connected to 8 peripherals and the cloud.
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| Power Consumption | ≤12 W |
| Operating Temperature |
When battery is not charging: –10 °C to +55 °C (+14 °F to +131 °F)
When battery is charging : 0 °C to +45 °C (+32°F to +113 °F)
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| Operating Humidity | 10%–90% (RH). |
| Product Dimensions | 174.8 mm × 174.8 mm × 38.3 mm (6.88” × 6.88” × 1.51”) (L × W × H) |
| Installation | Supports wall mount and desktop mount installation. |
| Net Weight | 510 g (1.12 lb) |
| Gross Weight | 860 g (1.90 lb) |
| Certifications | CE |
| Battery Life | Storage battery standby for 12 hours |
| Casing | PC + ABS |
| Anti-corrosion Level | Basic Protection |
| Storage Humidity | 10%–90% (RH) |
| Packaging Dimensions |
254 mm × 211 mm × 61 mm (10.00” × 8.31” × 2.40”) (L × W × H), standalone in the inner box 524 mm × 508 mm × 442 mm (20.63” × 20.00” × 17.40“) (L × W × H), protective case
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