Delivery Information

CCTV Outlet Delivery Policy:

Orders placed before 3pm will be processed on the same day to be sent out on either our standard service (2-5 Working Days) or premium service (1-2 working days).

Orders over £100 are eligible for Free Standard Delivery, orders below £100 are charged at £5.99 or £3.99 for Smoke Alarms/Detectors.

Premium Next Day Delivery services are charged at £8.99, please note that this is an attempted next working day delivery and cannot be guaranteed during busy periods. Orders with Reolink products are excluded from this service.

*Orders to Northern Ireland will be charged at £15 with 2-3 working day delivery

*Orders to Jersey, Guernsey, Isle of Wight, Isle of Man & the Scottish Isles will be charged at £30 with 2-3 working day delivery.

*Reolink products can take up to 5 working days to be delivered.

Cable Drums: Cable drums under £100 incur a £4 delivery surcharge. If the order is over £100 it is removed.

Still unsure? Request a quote from our team of professionals now!

Don't take our word for it

Have a look at our Google reviews

John

First time using them everything seems okay at the moment easy to communicate with email and delivery was on time and prices are quite fair
Graham

Quick delivery, competitively priced, item arrived on time and well packaged, finally got round to fitting it today and thanks to spro providing the link to your website and which camera would suit my current system everything seems to be working fine at the min! Would definitely use this company again.
M W

I made an error at time of placing order but CCTV Outlet called me to advise before dispatch to change the order before dispatch saving time and potentially postage costs. Not often if ever a seller has ever done that before. I'd selected incorrect bases so this would have been a major hold up in installation as potentially wouldn't notice til I was installing.
I have also gone back and forth with questions which are also always answered within 24hours.
It worked out much cheaper going direct thru CCTV Outlet than paying a third party to install the same product and instead doing it DIY installation with all the tutorials on their webpage regarding location and height. I replaced a 4 camera set up with 3 and have better coverage which was very surprising and also colour night vision.
Aiden Higgins

I can’t fault the help from James at CCTV outlet, I would recommend this company based on knowledge and service provided.
Angus McCullough

Really helpful well-informed advice on IP cameras from James, thank you!
Jamie Schofield

Got some good advice from a man called James, was really helpful.
Morgan Silman

Service provided by the team was amazing, a special thank you to James who provided me with great advice.
Neil Green

Great product, had a recent issue with one of the cameras which was quickly addressed communication with the seller was very good, I would definitely recommend and use again.
Josh

James was extremely helpful with sorting out the right system for me. Would highly recommend for anyone who needs assistance for their home! 👍
Alex

Amazing service! The team was incredibly helpful in selecting the right product for my needs and were always available to assist with any setup questions. Highly recommend!
Kyren

Spoke to james and had a really good conversation, we’re thinking of switching from this talk we will be in touch.
Shenol

We’ve been a client of CCTV Outlet for a long time, and their customer service team has always been so helpful and patient. Whenever we’ve had an issue with our cameras, they’ve been quick to support us and resolve it. The team is friendly, reliable, and always willing to help. Highly recommended. Thank you!
Ian Bowers

Customer Service at it's best.
Gareth spent a good deal of time working with me to ensure the products I purchased where correct for my application.
Absolutely fabulous. Goods ordered cant wait to fit.
David Turpin

Great company. As a DIY installer, it was great to be able to contact Peter and the rest of the support team who were always able to help me resolve my problems with the system. Some of the questions I had were quite generic. Others were very technical including PoE, app config, account problems, alerts, IVS vs SMD etc and they guided me through all of it really well. My system has been running now for the best part a year and it is the best thing I ever did in terms of piece of mind. I have the system set to alert as soon as someone crosses a line or appears in a zoned area. People are often surprised when I open the door before they have even rang the door bell! I have also caught someone on camera at 1am trying my car door on the driveway. Fortunately, after 9pm at night, I have a schedule set up so that it says “you are under surveillance”. The would-be thief knew he had been seen and he scurried off to be with the other rats.

Great system (SPRO) and great company to work with.
Andy Bush

Absolutely great support from James. Swift and helpful responses and excellent advice
Nathan

Spoke to James at cctv outlet who managed to assist me with a DVR password reset on a system 10 years old, both James and technical were brilliant
Alan Hancock

Great service. I had an issue and called for support, I had a call back later the same day and the help and advice i received was spot on. The technician patiently talked me through what i had to do to fix my issue. Very happy. Thank you.